Services Professional Services > Outsourcing
Benefit From the Experts

Argo has had years of experience working in the cable industry helping networks to manage their operations. As leaders in the industry, we have developed best practices and trained staff on tasks ranging from applying cash to managing your signal. Who better to have handle those detailed processes than the experts who provide training on them and have helped over 100 networks to define them?

Argo offers very flexible outsourcing services, providing your network the ability to determine how hands-off or collaborative you wish to be. We utilize weekly status calls to discuss issues, questions, identify risks, define and improve processes and walk you through unique situations that may arise. Our staff will report directly to your management team and remain readily available to address your needs.

Argo Provides the Following Outsourcing Services:

 

    A/R
  • Accrual Generation
  • Accrual Analysis
  • Verification of Check Totals Against Medea Totals
  • Cash Entry
  • Cash Application
  • Accrual-to-Actual Reconciliation
  • Adjustment Creation
  • Reporting (aging, cash, revenue, adjustments, etc.)
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    Affiliate Operations
  • Monthly Remittance to Medea System Research and Reconciliation
  • System/Service Launches
  • System/Service Maintenance (splits/merges/transfers/drops)
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    Sales Support
  • Prospect Management
  • Division Region Cluster Management
  • System – Cluster Management
  • Sales Exec and Region Assignment Management
  • Enforcement of Best Practices for Call Reports, Contact Management and Reporting
  • Consultation on any Data Tracking Initiatives in Medea
  • On-Demand Provision of Reports on Sales Issues
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    Contract Management
  • Manage Expiring Contracts
  • Handle Out of Date Contracts
  • Manage Rate Differences
  • Create New Contracts
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    Headend Management
  • Manage System Changes and Leverage Knowledge
  • Manage Unit Address (UA) Data
  • Manage UA Activity at the Uplink
  • Manage Blackout Information
  • Provide Headend Management Best Practices Documentation
  • Leverage Argo Propriety Database
    • Location and Contact Data for Every Headend in the U.S.
    • Knowledge of Tying Billing Systems to Headends
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    IT
  • Host Equipment, Software and Data
  • Troubleshoot and Resolve Hardware and Connection Issues
  • Provide System Administration and Rights Management within Medea
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